Managing Conflict

How to transform conflict and deal with difficult people

From conflict to clear communication


Whether we`re at work or at home, we will experience a certain level of conflict. It may be with a work colleague, a boss. Perhaps a partner, spouse or teenager. A certain level and type of conflict is useful and can spark creativity, however when it`s destructive or manipulative it can have a detrimental effect on our health and well-being.

This one day interactive workshop is based on the popular module I deliver At the University of Chester.

This is what you will learn

  • What we form the judgements and interpretations that fan the `flames of conflict’
  • The brain science of conflict and how to use that knowledge to reduce its effect.
  • How to use one of the most effective and powerful conflict transformation models to create situations that satisfy all parties.
  • How to develop and communicate empathically.
  • How to resolve conflict before it starts.
  • Dealing with different types of people, bullies, takers, manipulators etc.
  • What to do when you just can`t see ‘eye to eye’
  • And more.


Location: 62 Castle St Liverpool L2 7LQ



£100 for the day includes refreshments and light lunch.

IMPORTANT- YOU MAY BE EIGIABLE FOR UPTO 80% FUNDING. Follow the steps below and find out.

  1. Follow the link  and fill in the brief application form.
  2. Call The NLP Works to register your interest.
  3. An advisor will contact you(if you are already registered contact your advisor)
  4. Tell them that you wish to attend this course with The NLP Works.

If I can answer any questions for you:

Please call me on 0151 559 0661